Since Chicago O’Hare International Airport is a hub, you should know which terminal and which gate to go to when traveling to the airport. The gates and check-in counters of Alaska Airlines flights are usually in Terminal 2, but the exact assignment of the gates and check-in counters may vary. You will find the most updated information about the check-in counter and the gate from your itinerary or the flight information displays at the airport.
Essential Information About Alaska Airlines ORD Terminal
| Airport Name | Chicago O’Hare International Airport |
| Airport Address | 10000 W O’Hare Ave, Chicago, IL 60666, United States |
| Alaska Airlines Chicago Terminal | Terminal 2 (Concourse G) |
| Country | United States |
| IATA Code | AS |
| Airport Code | ORD |
| Working Hours | 24 hours |
| ORD Airport Contact Number | +1 800-832-6352 |
| Official Website | www.alaskaair.com |
| twitter.com/AlaskaAir | |
| www.instagram.com/alaskaair | |
| www.facebook.com/alaskaairlines | |
| Youtube | www.youtube.co/@AlaskaAirlines |
Alaska Airlines services at the BOI terminal
Check-in and boarding
Passenger can check-in either online or using the Alaska Airlines application, based on availability and eligibility for check-in. At the airport, make use of the airline check-in counter or self-service facility, if available. Carry your identification and boarding pass with you and monitor the airport screen for any changes in your gate.
Name change or correction
In case of wrong spelling of the name or it not matching with that on your identification for travel, reach out to the Alaska Airlines immediately. There may be a difference in processing of minor name corrections and ticket transfer to another person, which is not allowed under normal circumstances. Charges or fare difference will depend on the ticket and situation at hand.
Baggage allowance
Baggage policies are based on fare, route, traveler’s status, and type of bagging (either carry-on or checked). Carry-on and personal baggage, which is allowed under certain requirements by Alaska Airlines, can be taken free of charge. Size and weight limitations are in place, and there are additional requirements for some special items. Learn more about Alaska Airlines baggage policy before you start packing and check the bagging policy of all airlines in case of connections.
Cancellations and refunds
Refunds or credits depend on fare terms and on the date of the cancellation. Under some circumstances, travelers can get refunds back to the original bank account, and under others, credits for future use are possible. Depending on the circumstances, refund may or may not be available due to the change or cancellation made by the airline. Please cancel or change the reservation using the official channels of the company.
Services & Facilities Offered by Alaska Airlines at ORD Airport Terminal
| Lost and found assistance | Boarding pass assistance |
| Airport Wi-Fi access | Pet travel support (where available) |
| Charging stations and power outlets | TSA PreCheck and security services |
| Dining and shopping options nearby | Family restrooms and passenger facilities |
| Mileage Plan frequent flyer support | Flight check-in and ticketing assistance |
| Online and mobile check-in options | Flight status updates and customer support |
| Baggage check-in and baggage claim services | Special assistance for passengers with disabilities |
View Map of Alaska Airlines Chicago O’Hare International Airport
List of All Alaska Airlines Terminals Worldwide.
Conclusion
Verify your terminal and gates before traveling through O’Hare Airport because of possible changes in the airport’s operation. When traveling through connections at O’Hare, give yourself enough time to go to another terminal. Checking the information about your flight will help you to travel easily through the Alaska Airlines ORD Terminal.
